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This is the Reel Resilience presence on the web.


Here you can find out about us, about analogue tape recording (both open-reel and cassette), hints and tips plus make an enquiry or book your machine in for a service.


Unfortunately we have experienced continued, but random, email bounce-back issues from some email addresses. Please use reelresilience@gmail.com as the current email address but please read below for the preferred ways to contact us.. 


1. The best way to contact Reel Resilience is via the enquiry form that way we can keep track of our correspondance with you. 

2. You can call us too: 07966 239391 is the number and Iain Betson will answer. It is appreciated if you  could keep calls to office hours.

3. We have a facebook page too: Reel Resilience and you can message us this way. 

4. Visiting Reel Resilience is by appointment only. Please use the enquiry form to arrange this.


CONSUMER GRADE MACHINES: It is with regret that as from January 2020 we have decided NOT to provide a repair service for consumer-grade machines. These machines are typically single motor mechanisms that use a combination of wheels and belts to provide the tape transport drive. They also tend to have a single record/replay head too. This business decision was not taken lightly, Reel Resilience would truly love to work on all machines, but resources and client expectations as to the work that can be delivered for the cost incurred, and the value of the machine afterwards, simply cannot be met.

SEMI-PROFESSIONAL ("PRO-SUMER") MACHINES: Reel Resilience is happy to provide a repair and line-up for these machines. They are typically machines that accept 10.5" reels, offer 15ips record/replay speed and have three-motor transports, but were designed for high-end home use, or light professional use. However, prospective clients MUST realise that the cost of the parts and work required to bring such a machine back to manufacture specification, or refurbish the exterior, will most likely exceed its re-sale value by a large margin. Reel Resilience is happy to provide a report on the work done, so as to help justify a future asking price, but even this is not likely to re-coup the owner their outlay. 


We are running another Webinar

Following great interest in running another webinar on an aspect of reel-to-reel maintenance, please put the 27th March (Saturday) in your diary!

At 15:00 GMT Iain will be going over the setting-up of the brakes system on used on Studer/Revox reel-to-reel recorders. This 90 minute webinar is a must for the owners who are serious about getting the best audio-enjoyment from their recorders. 

How well the braking system works is crucial for looking after the precious tapes you record and play on an open-reel tape-recorder. Poor condition, or setup, can lead to the machine throwing tape loops or snatching and stretching the tape.


The webinar will cover all the aspects of the braking system found on Studer/Revox quarter inch to 2 inch open-reel tape recorders. It will also be applicable to other makes of machine that use a similar setup to brake the reels. Tips on the tools required, the settings to aim for, plus past experience on what the brakes can tell you about a machine's overall condition.

You can book tickets via this link

Guides to magnetic recording: A page where we will post links to third-party pages and articles that, in our professional opinion, explain the principle well. 


The PRESS PLAY > Podcast: We have a podcast! Press Play > is the podcast from Reel Resilience - Dedicated to all things tape and tape-recorder.


Each episode features an interview with a collector, professional-user or industry influencer, plus news and tips on the theory of tape recording or machine ownership.


You can subscribe via iTunes or Spotify and episodes can also be found here, or on the dedicated webpage on Buzzsprout or Soundcloud.

Constant GLY2100 Oil: We now supply the second type of specialist oil specified by Studer for the lubrication of their capstan motors. Check Studer Technical Protocol 174, available in the Downloads section, for what oil the motors on your Studer, or Revox, machine requires.

We now support half-inch AND 1 inch machines! A significant investment in tapes and equipment means we can now confidently support these tape formats. Be it a 2-track or multi-track machine, we can now support them. 

New Reports: Take a look in the Downloads section for new reports. We have recently added a document showing you how to edit tape.

The Blog: We've now got a blog. As well as our thoughts and notes on the World of tape, this is where we will also post transcripts of the interviews that can be heard in the

Press Play> podcast.

The Gallery: Lots more pictures of machines we have been working on. Take a look at some reel-to-reel artwork!

About Reel Resilience

Reel Resilience is the dedicated support and service arm of AV Resilience for tape-based audio recorders. We service and repair machines for studios and private clients, as well as refurbished machines for sale. 




Refurbished machines to buy and accessories to compliment and keep them running. 

Service & Repair



Machines we have serviced - showing what we do and why. 


Find out about and book-on events the Reel Resilience is running. Links to associated sites. Free stuff to download. 


The newsletter archive and where you can subscribe to future editions.

Enquiry/Book A Repair


Use this forms to make a general enquiry, attend an event or book a repair of your machine.

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© 2018 by Reel Resilience, part of AV Resilience, the trading name of The Wages Company (2010) Ltd.

All images on this website are the property of AV Resilience and permission is required prior to their re-use.